All international shipping charges will be calculated automatically when you check out based on your total order weight (KG). Below are the rates for your reference, in MYR:
SINGAPORE & BRUNEI:
INDONESIA & THAILAND:
Orders are processed for delivery on business days only (Monday to Friday, excluding public holidays in Malaysia).
We will use Pos Malaysia as our standard delivery courier. Delivery usually takes up to 21 business days* for Singapore & Brunei, and up to 24 business days* for Thailand & Indonesia.
(*Delivery days are excluding weekends and public holidays in Malaysia)
During the holiday season or special promotion period, order processing and/or shipping may be extended.
We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, contact details including telephone / mobile number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.
To check the status of the shipment, please visit POS MALAYSIA TRACK & TRACE.
Please allow 24-hours after you receive the delivery confirmation email for the system to reflect the status of your order delivery.
Please note :
- If your parcel is being returned to us due to any reason such as incomplete/insufficient address, undelivered as addressed, failure to receive.
- Re-delivery will be subjected to the same shipping rate during your checkout.
- If the returned item(s) is unclaimed for more than 1 months at our warehouse, it will be reimbursed and any appeal/complaints will be ignored and no refund shall be applied.
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